Privacy Policy

Your privacy is important to trionchemicals.com, a website owned and operated by United Laboratories, Inc., a Delaware corporation (“United”). This Policy discloses the information practices for ULab.info, what type of information about our Web sites’ users is gathered and tracked and how the information is used, shared or otherwise processed offline. It also describes how cookies, web beacons or other technologies may be used. This Policy applies to Web sites of United affiliates that link to this Policy but does not apply to those Web sites that have their own Privacy Policy. From time to time, we may supplement this Policy with additional information relating to a particular interaction we have with you. If you have questions or complaints regarding this Privacy Policy, please contact us. Collection of Personal Information

Although trionchemicals.com asks only for your email address and for you to establish a password, we do not link that information to an account or access to an account nor do we associate your email address with any other personal information through the trionchemicals.com website. However, you may choose to give United personal information or information relating to your business or organization in ways other than through trionchemicals.com in a variety of situations. For example, you may want to give United your name and contact information to communicate with you, to order a product, to process an order, to register for a service, to provide you with a subscription, or to do business with United if you are a supplier or a business partner. You may also provide your credit card details to buy something from United or may share a description of your education and work experience in connection with a job opening at United for which you wish to be considered. If you tell United that you do not want United to use your information to make further contact with you beyond fulfilling your request, we will respect your wishes. We may also collect information relating to your use of our Web sites and other offerings through the use of various technologies. For example, when you visit our Web sites or access our other offerings, we may log certain information that your browser sends United, such as your IP address, browser type and language, access time, and referring Web site addresses, and we may collect information about the pages or videos you view within our sites and other actions you take while visiting United. In addition, we may ask for or employ technologies that allow United to collect certain information about product use. We may also use such technologies to determine whether you have opened an e-mail or clicked on a link contained in an e-mail. Collecting information in this manner allows United to collect statistics about the usage and effectiveness of our Web sites, our products and our other offerings, personalize your experience and tailor our interactions with you. For details regarding the technologies we employ see Cookies, Web Beacons and Other Technologies below. From time to time, we may also collect information that pertains to you indirectly through other sources, such as list vendors. When we do so, we ask the vendors to confirm that the information was legally acquired by the third party and that we have the right to obtain it from them and use it. The information that we collect, either directly or indirectly, may be combined to help United improve its overall accuracy and completeness and to help United better tailor our interactions with you. Use of Personal Information

The following describe some of the ways that we may use any personal information you provide:

Fulfilling your Transaction Request

If you request a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help United do this, we may share information with others, for instance, our business partners, financial institutions, shipping companies, or postal or government authorities, such as Customs authorities, involved in fulfillment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes. Personalizing your Experience on our Web Sites. We may use information we collect about you to provide you with a personalized experience on our Web sites, such as providing you with content in which you may be interested and making navigation on our sites easier.

Providing Support

We may use your personal information to support products or services you have obtained from United, such as notifying you of a product update or fix. We may also provide telephone customer support or “Live Chat” sessions on or in connection with our Web sites to assist you while you are navigating through our sites; we will use personal information you provide via these sessions in accordance with this Privacy Policy. In the course of providing support to you, we may sometimes have incidental access to data that you have provided to United or data that is located on your system. This data may contain information about you, your organization’s employees, customers, partners, or suppliers. This Privacy Policy does not apply to our access to or handling of this information. The conditions regarding the handling and processing of that data is covered by the applicable Terms of Use or other agreements between you and United, such as the Terms and Conditions relating to product purchases. Marketing. The information you provide to United, as well as the information we have collected about you indirectly, may be used by United for email marketing purposes. However, United does not sell your information to third-party marketing firms. You may at any time choose not to receive marketing materials from United by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by contacting us directly (please refer to “Privacy Questions and Access” below). Some of our offerings may be co-branded, that is sponsored by both United and third parties. If you sign up for these offerings, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarize yourself with the privacy policies of any such third-parties to gain an understanding of the manner in which they will handle information about you. Recruiting. In connection with a job application or inquiry, whether advertised on our Web site or otherwise, you may provide United with information about yourself, such as a resume. We may use this information throughout United in order to address your inquiry or consider you for employment purposes. Unless you tell United not to do so, we may keep the information for future consideration. Monitoring or Recording of Calls, Chats and Other Interactions. Certain online transactions may involve you calling us or us calling you. They may also involve online chats. Please be aware that United may monitor such interactions for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.

Mobile Applications and Use of Information in the Social Computing Environment

United may make available mobile applications for download from various mobile application marketplaces. United also may provide social computing tools, individually and as part of a third-party social media platform, on some of its Web sites to enable online sharing and collaboration among United’s employees, representatives, customers and website visitors. These include forums, wikis, blogs and other social media platforms. When downloading and using mobile applications or registering to use social computing tools, you may be asked to provide certain personal information. Registration information will be subject to and protected in accordance with this Privacy Policy, except for the information that is automatically made available to other participants as part of your social media profile. These applications and tools may also include supplemental privacy policies with specific information about collection and handling practices. Please read those supplemental policies to understand what the tools and applications may do. Any other content you post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms or applications, is not subject to this Privacy Policy. Rather, such content is subject to the Terms of Use of those applications or platforms, and any additional guidelines and privacy information provided in relation to their use, as well as the process by which you can remove your content from such tools or get help to do so. Please refer to them to better understand yours, United's, and other parties' rights and obligations with regard to such content. You should be aware that the content you post on any such social computing platforms may be made broadly available to others inside and outside United. Protect the Rights and Property of us and Others. We may also use or share your information to protect the rights or property of United, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on our Web sites. Information for Business Partners. If you are a United employee, distributor or representative or represent a United customer, supplier or other business partner, you may visit our Web sites intended specifically for United employees, customers and suppliers. We may use information provided on such sites to administer and develop our business relationship with you, the business partner you represent, and United’s business generally. For instance, this may involve using your information to send you details of our business partner programs. It may also include sharing certain information with other business partners (subject to any confidentiality obligations that may exist), or United customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes. Information for Suppliers. If you represent a United supplier, you may visit our Web sites intended specifically for use by United suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of United, United's business partners, customers, shipping companies, financial institutions and postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent, and other United suppliers generally. Sharing of Personal Information and International Transfers. United has business processes, management structures and technical systems that cross national borders. As such, we may share information about you within United and transfer it to countries in the world where we do business in connection with the uses identified above and in accordance with this Privacy Policy. In some cases, United may use suppliers located in various countries to supply raw material and products and to collect, use, analyze, and otherwise process information on its behalf. It is United's practice to require such suppliers to handle information in a manner consistent with United's policies. Circumstances may arise where, whether for strategic or other business reasons, United decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is United’s practice to seek appropriate protection for information in these types of transactions. When transferring your information outside of the country of collection for the purposes identified above, United will comply with applicable law. For data originating from a European Union member state, United will use a variety of data transfer mechanisms (including standard contractual clauses) for this purpose.

Legal Use

Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process. We may also share your information to protect the rights or property of United, our employees, customers and business partners and others when we have reasonable grounds to believe that such rights or property have been or could be affected.

Retention

United will retain your registration information for as long as your account is active or as needed to provide you products or services. If you wish to request that we no longer use your registration information to provide you product or services contact us at support@trionchemicals.com. We will retain and use your registration information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements

Cookies, Web Beacons and Other Technologies

As mentioned above, we collect information from your visits to our Web sites to help us gather statistics about usage and effectiveness, personalize your experience, and tailor our interactions with you. We do so through the use of various technologies, including scripts, tags, Local Shared Objects (Flash cookies), Local Storage (HTML5) beacons, and one called "cookies". A cookie is a piece of data that a Web site can send to your browser, which may then be stored on your computer as a tag that identifies your computer. While cookies are often only used to measure Web site usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use and, as such, are not associated with any personal information, they are also used at times to personalize a known visitor's experience to a Web site by being associated with profile information or user preferences. Over time this information provides valuable insight to help improve the user experience. Cookies are typically categorized as "session" cookies or "persistent" cookies. Session cookies help you navigate through the Web site efficiently, keeping track of your progression from page to page so that you are not asked for information you have already provided during the current visit. Session cookies are stored in temporary memory and erased when the web browser is closed. Persistent cookies, on the other hand, store user preferences for current and successive visits. They are written on your device's hard disk and are still valid when you restart your browser. We use persistent cookies, for example, to record your choice of language and country location. You can generally express your privacy preferences regarding the use of most cookies and similar technologies though your web browser. Look under the heading "Tools" (or similar heading) in your particular browser for information about controlling cookies. You can set your browser in most instances to notify you before you receive a cookie, giving you the chance to decide whether to accept it or not. You can also generally set your browser to turn off cookies. If you block, turn off or otherwise reject our cookies, some Web pages may not display properly or you will not be able, for instance, to add items to your shopping cart, proceed to checkout, or use Web site services that require you to sign in. Some of our Web sites may also use Web beacon or other technologies to better tailor those sites to provide better customer service. These technologies may be in use on a number of pages across United's Web sites. When a visitor accesses these pages, a non-identifiable notice of that visit is generated which may be processed by United. These Web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages or use of these products, you can set your browser to turn off cookies or turn off cookies in the product itself, respectively. If you turn off cookies, Web beacon and other technologies will still detect visits to these pages; however, they will not be associated with information otherwise stored in cookies. We may use Local Shared Objects, such as Flash cookies, and Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we may partner to provide certain features on our website or to display United’s advertising on other web sites based upon your web browsing activity may also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. We may also include Web beacons in marketing e-mail messages or our newsletters in order to determine whether messages have been opened and links contained within clicked on. Some of our business partners may set Web beacons and cookies on our site. In addition third-party social media buttons may log certain information such as your IP address, browser type and language, access time, and referring Web site addresses, and, if you are logged in to those social media sites, they may also link such collected information with your profile information on that site. We do not control these third-party tracking technologies.

Online Advertising

United does not deliver third party online advertisements on our Web sites but we may advertise our products and services on others' Web sites. Please familiarize yourself with those Web site operators' or network advertisers' privacy policies to understand their practices relating to advertising, including what type of information they may collect about your Internet usage.

Links to Non-United Web Sites and Third-Party Applications

To allow you to interact with other Web sites on which you may have accounts (such as Facebook and other social media sites) or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content or join communities from our Web sites. We may also provide you with general links to non-United Web sites.
Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with the privacy policies of any such third-party sites before using the links or applications. United is not responsible for the privacy practices or the content of those other Web sites.

Privacy Questions

Please direct any questions about this Privacy Policy to support@trionchemicals.com.

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